Organizational Communication and Employee Productivity in AOGC
DOI:
https://doi.org/10.55544/ijrah.6.3.26Keywords:
AOGC, Communication Clarity, Employee Productivity, Feedback, Organizational Communication, Work Efficiency, Work QualityAbstract
This study investigated the relationship between organizational communication and employee productivity at AOGC, focusing on two key dimensions of communication—clarity and feedback—and two dimensions of productivity—work efficiency and work quality. A quantitative, cross-sectional survey design was applied using structured questionnaires distributed to 225 employees selected through simple random sampling from a population of 476 employees. Data were analyzed using SPSS through descriptive statistics, correlation analysis, and multiple regression analysis. The findings revealed that both communication clarity and feedback have significant positive effects on work efficiency and work quality. Regression results further indicated that feedback has a stronger influence than clarity on both productivity dimensions. The study concluded that effective organizational communication plays a crucial role in improving employee productivity in AOGC by reducing errors, enhancing coordination, and increasing task performance quality and efficiency.
Downloads
References
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. Consulting Psychologists Press.
Claessens, B. J. C., et al. (2007). Time management and work performance. Journal of Organizational Behavior, 28(3), 265–284.
Daft, R. L. (2016). Organization theory and design. Cengage Learning.
Deadrick, D. L., & Gardner, D. G. (2000). Job performance. Annual Review of Psychology, 51, 365–407.
Deming, W. E. (1986). Out of the crisis. MIT Press.
Field, A. (2018). Discovering statistics using IBM SPSS statistics. Sage.
Goris, J. R., Pettit, J. D., & Vaught, B. C. (2000). Organizational communication and performance. Journal of Management, 26(5), 1013–1032.
Juran, J. M. (1988). Juran on planning for quality. Free Press.
Kluger, A. N., & DeNisi, A. (1996). Feedback intervention theory. Psychological Bulletin, 119(2), 254–284.
Kreps, G. L. (1990). Organizational communication. Longman.
Locke, E. A., & Latham, G. P. (2002). Goal setting theory. American Psychologist, 57(9), 705–717.
Neely, A., Gregory, M., & Platts, K. (2005). Performance measurement system. International Journal of Operations & Production Management, 25(12), 1228–1263.
Pettit, J. D., Goris, J. R., & Vaught, B. C. (1997). Communication and performance. Journal of Applied Management, 13(2), 117–128.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior. Pearson.
Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students. Pearson.
Yukl, G. (2013). Leadership in organizations. Pearson.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Abdul Wasi Ahadi, Dr. Hamayoun Ghafourzay, Rashidullah Mashkoor, Faridullah Lalzai

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.















